What is your shipping policy?
All orders are processed within 7 business days. Orders ship out Monday through Wednesday. Orders placed after the 3pm cutoff on Tuesday, will be shipped out the following Monday. Orders are not shipped on weekends or holidays. If a holiday falls on a Monday, orders will be shipped out the next business day.
What if I accidentally type in the wrong shipping address?
Please email us at hello@rootninebakingco.com ASAP!
Unfortunately, if your order has already been shipped we are unable to make changes.
Can I add a note to my order?
Absolutely! You'll find the space to put your note in the Cart page, before you begin checking out.
Please note: the cost of your order will not appear on the packing slip.
Are your cookies gluten-free?
Our cookies are not gluten-free.
Are your cookies certified non-GMO?
Our cookies are not certified non-GMO, but all of our ingredients are! No artificial ingredients here.
How can I carry your cookies in our store?
Reach out to hello@rootninebakingco.com and we’ll get back to you asap!
How much does it cost to wholesale your cookies?
We’d love to get you that info- please reach out to hello@rootninebakingco.com and we’ll have it over to you asap!
Are your cookies vegan?
Yes! Our cookies are 100% plant-based.